Privacy Policy for SunCrypto

GENERAL CONSENT

This privacy policy (“Privacy Policy”) provides You with details about the manner in which Your data is collected, stored & used by US. Throughout this Privacy Policy, the capitalized terms “SunCrypto" "We", "Us" and "Our" refers to:

Angelic Infotech Private Limited, an Indian company registered with the Financial Intelligence Unit bearing no. VA00031314 having address Plot No C-26(D), RIICO Industrial Area, Malviya Nagar, Jaipur-302017 (Rajasthan, India).

You are advised to read this Privacy Policy carefully. By registering on the Online Platforms (as defined below), using any medium: mobile app, website, web app, mobile site or otherwise, You permit Us to use & disclose Your Personal Information (defined below) in accordance with this Privacy Policy by providing Your consent to this Privacy Policy. If You do not agree to the terms of the Privacy Policy, please do not use or access the Online Platforms.

SunCrypto is committed to protect Your Personal Information and would endeavour to protect such information from unauthorized use. This Privacy Policy applies to all applicants/customers including online applying for Services from/through SunCrypto or using Our website www.suncrypto.in or any other web/mobile application of Suncrypto (such website and/or web/mobile applications referred as “Online Platforms”).  You may be required to give us your personal data (including any sensitive personal data) while creating a User Account, or during your continued use of Our Online Platforms.

By using our Online Platforms, you hereby consent to our Privacy Policy and agree to its terms.

TYPE OF INFORMATION COLLECTED

By using the Online Platforms, you acknowledge and agree that the Company collects, stores, and processes your Personal Information, which you provide from time to time, in accordance with the applicable provisions of the General Data Protection Regulation (GDPR), Information Technology Act, 2000, Digital Personal Data Protection Act, 2023 and other relevant provision as applicable. This collection and processing of your Personal Information enables the Company to offer services and features that are tailored to your needs, customize the Online Platforms to meet your requirements, and enhance your experience by making it safer and more convenient.

The Company collects only the Personal Information that it deems necessary for the purposes outlined above. Once you create an account (register) on the Online Platforms and provide your Personal Information, you are no longer anonymous to the Company. If you choose not to provide the required information, the Company may be unable to offer you the product or service you have requested. By submitting your Personal Information, you consent to the collection, storage, and processing of such data in accordance with the aforementioned laws and regulations.

Information that we collect from you will include:
  • Identification Details – Name, which are used for the purposes of registering your valid profile with the Online Platforms.
  • National Identifiers – Allowed government issued identity card details, is used for the purposes of mapping your identity with the profile so created and registered with, by you.
  • Correspondence Details – E-mail Address, Phone Number, Postal Address, which are used for the purposes of communicating with you, resolving your queries and provisioning of other support services. In case you participate in our surveys, you may also provide us with additional information out of your own accord.
  • Financial Data – Bank Account Details, Tax Identification Details, Digital Assets information including but not limited to any wallet address or details, buy and sell data, which are used for the purposes of enabling and effecting transactions on the Online Platforms.
  • Location Data – we may seek your location data for providing certain Services or in order to enable you to access certain features of the Online Platforms or in the event we suspect any fraudulent transactions.
  • Device and Network Data: This may include information such as your IP Address, browser details, IMEI number, the operating system of your device, etc
  • Additional Personal Information or documentation at the discretion of our Compliance Team.
  • Any other information which you may provide to us during customer-support conversations, surveys, or for assistance in case of matters related to law enforcement, investigations and other regulatory obligations on US.

FROM WHERE DO WE COLLECT YOUR INFORMATION

We may collect or receive your information in the following ways:

  • Information you provide us:You may provide us with your information so as to enable us to provide you the services.
  • Information we generate:We may use in-house or third-party analytics tools to help us track the usage of our services or interactions with our Platform.
  • Information we receive:We may receive your information from select third parties including our subcontractors and vendors; or the other SunCrypto services we provide.

PURPOSE FOR WHICH WE USE YOUR INFORMATION

Any of the information the Website collects from you may be used for one of the following purposes:
1. For the provision of our services:
  • To provide SunCrypto services and to enable you to undertake transactions on the Platform;
  • To personalize your experience on the Platform;
  • To improve the Platform or the features of the Platform;
  • To improve customer service;
2. For verification and security purposes:
  • To verify and process transactions on the Platform;
  • To update and back-up our records;
  • To enhance the security of our Platform and keep the same safe and secure;
3. For the Purpose of our internal operations:
  • To run our Platform and for other internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes,
  • To detect and protect against error, fraud and other criminal or illegal activity, collect fees owed, enforce our terms and conditions; prevent abuse of our services, prevent violation of the rights of third parties, other users or the general public;
4. For the purpose of communications and marketing:
  • To notify you by means of information/alerts/SMS/push notification/ in app messages and other message platforms or channels, or calls for resolution of issues, sign up issues, changes to our services or Platform and/or other purposes relevant to your use of our Platform;
  • To understand the effectiveness of advertising we provide and carry out;
  • To send you information and updates pertaining to your orders,
  • To send you occasional news, updates, and related product or service information of SunCrypto, as applicable;
  • To send you relevant marketing material, if applicable.
5. For legal purpose:
  • To comply with any statutory or regulatory requirement;
  • To prevent and identify suspicious or other illegal transactions and to mitigate risks relating to money laundering and other illegal activities.
6. For informing you about relevant services:
  • We may share your information with related parties or third-party service providers, to enable them to market their relevant services and send you information we think may be of interest to you.
7. For enabling provision of taxation solution services:
  • We may share your relevant information with taxation solution service providers, in case you opt and consent to use the services offered by them.
We will not use Your email address/mobile number for unsolicited emails and/or SMS. Any emails and/or SMS sent by SunCrypto will only be in connection with the provision of agreed service products and this Privacy Policy.

COOKIES

"Cookies" are small computer files that are transferred to Your computer's hard drive that contain information such as user ID, user preferences, lists of pages visited and activities conducted while browsing the Online Platforms. Cookies are data collection devices to help analyze Our web flow and measure promotional effectiveness. Most cookies are session cookies, meaning that they are automatically deleted from Your hard drive at the end of a session. You are always free to decline a cookie if Your browser permits. At Your option, expense and responsibility, You may block cookies or delete cookies from Your hard drive. However, by disabling cookies, You may not have access to the entire set of features of the Online Platforms.

Generally, We use Cookies to customize Your experience on our Online Platforms and to store Your token so You do not have to re-enter it each time You visit the Online Platforms. We do not link the information stored in these Cookies directly to any of Your Information You submit while on the Online Platforms.

OUR ADVERTISING PARTNER

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

  • Google
https://policies.google.com/technologies/ads

THIRD PARTY PRIVACY POLICY

Suncrypto Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

SECURITY

You are aware of all security risks, including possible third-party interception of any of Your transactions and statements of account on the internet and the content of Your transactions or statements of account becoming known to third parties. You agree and undertake that You shall not hold Suncrypto liable therefore in any way. The use and storage of any information, including without limitation, the credit card number, account information, transaction activity, account balances and any other information available or stored on Your Device is at Your own risk and responsibility. You furthermore acknowledge and accept that Suncrypto may not encrypt all content or communications from and to Your Online Platforms(s).

CHILDREN’S INFORMATION

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Suncrypto does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

YOUR RIGHTS

You have the following rights with respect to your Personal Information:
  • Right of access: You can ask us for copies of your Personal Information being processed or retained by us.
  • Right to rectification: You can ask us to rectify inaccurate or incomplete Personal Information about you (which you cannot update without our assistance).
  • Right of account and data deletion: Subject to our retention rights, You can exercise your right to delete your account and the data of your account.
  • Right to Withdraw Consent: You have the option of not providing your Personal Information to Suncrypto. You can also withdraw your consent at any time. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.
If you choose not to provide your Personal Information or to withdraw your consent, our ability to provide you the services may be affected and we may not be able to provide you the access to our Platform or the services therein.

DATA RETENTION

We shall be entitled to retain Your Personal Information and other information for such duration as may be required for the purposes specified hereunder or for such other periods as may be required under the applicable laws and the said information will be used by Us only in accordance with this Privacy Policy. Notwithstanding anything contained herein, We will not retain your Personal Information and other information for longer than the periods provided below.

Type of Data Data Retention Period
Personal Information. 10 years from the date of the fulfilment of the respective agreement.

However, We may retain information related to You if We believe it may be necessary to prevent fraud or future abuse, to enable Us to exercise Our legal rights and/or defend against legal claims or if required by law or for other legitimate purposes. When the retention period for Your Personal Information expires, We will actively destroy/delete such Personal Information and other information from Our systems.

We will comply with the following procedure for destruction and disposal of Your Personal Information and other information:

    (i) IT department is responsible for deleting or destroying electronic records. This includes ensuring that the Personal Information and other information is permanently removed and from company system and destroyed.
    (ii) No Personal Information and other information that are currently involved in, or have open investigations, audits, or litigation pending shall be destroyed or otherwise discarded.
    (iii) When retention requirements have been met, Personal Information and other information shall be immediately destroyed.
    (iv) The authorized methods of destruction for non-electronic Personal Information and other information are shredding.

CHANGES TO THE POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Online Platforms.

CONTACT US

If You have questions, concerns or grievances regarding this Privacy Policy, You can email us at: compliance@suncrypto.in