How to deposit crypto on SunCrypto?

Learning how to deposit crypto on SunCrypto correctly matters more than most users expect. The transfer itself takes a few minutes, but two mistakes at this stage sending on the wrong network or sending below the minimum quantity result in a permanent loss that no support team can reverse. A third step, the originator information form, is mandatory under Indian law and must be completed for every single deposit.

This guide walks through the entire process on SunCrypto, in the order you will actually encounter it.

What does SunCrypto require before you deposit crypto?

SunCrypto is a registered with the Financial Intelligence Unit of India (FIU-IND) crypto exchange in India, reporting entity under the Prevention of Money Laundering Act. That registration is what makes the originator information form compulsory rather than optional.

Before you can deposit crypto on SunCrypto, you will need:

• A SunCrypto account with completed KYC
• The asset you intend to send, held on an exchange or a self-custody wallet
• The sender’s details, if the crypto is being sent by someone other than you

Step 1: Generate your unique SunCrypto deposit address

Open the SunCrypto app, go to your wallet, and select the asset you want to deposit.

Every SunCrypto user now receives a unique deposit address. Addresses are no longer shared or reused across accounts. Each time you deposit crypto, copy the address freshly from your own SunCrypto account. Never reuse an address saved from an earlier transfer, and never use an address shared by another person. Funds sent to it will credit their account, not yours.

Use the copy button or scan the QR code rather than typing the address manually. A single mistyped character sends the funds to an address nobody controls.

Step 2: Select the correct network before you deposit crypto

This is where most losses happen, so read it twice.

When you deposit crypto such as USDT on SunCrypto, a list of networks appears: ERC20, BEP20, and others. The network you select determines the deposit address you receive.

1. Networks are shown per asset: SunCrypto displays the supported networks for each individual coin. The networks available for USDT will not necessarily match those available for another asset. Only the networks displayed for that specific asset are supported; if a network does not appear on the SunCrypto deposit screen for that coin, do not use it.
2. Solana is now supported: SunCrypto has added the Solana network for crypto deposits, alongside existing options such as ERC20 and BEP20. Where an asset supports SOL, it often offers lower transfer fees than Ethereum-based routes.
3. The network must match on both sides: If you generate a BEP20 address on SunCrypto, you must select BEP20 on the platform you are sending from. If you generate an ERC20 address, you must send over ERC20.

Warning: If you send on a network other than the one you selected on SunCrypto, the crypto will be permanently lost. This holds true regardless of what you later enter in the originator information form. The form is a compliance record; it does not route your transaction. Once a transfer is broadcast to an address on an incompatible network, it cannot be reversed by SunCrypto, by the sending platform, or by anyone else.

Step 3: Check the minimum quantity for that network

The minimum quantity is set per network, not per coin. When you deposit crypto as USDT, the minimum on ERC20 differs from the minimum on BEP20, even though the asset is identical. This reflects the different transaction costs of each blockchain.

Check the minimum shown on the SunCrypto deposit screen after you have selected your network, not before.

Warning: If the minimum for your selected network is 5 units and you send 4, the deposit will not be credited and the amount will be lost. There is no partial credit and no refund. Sending an amount at or above the stated minimum credits normally, there is no risk in sending more than the minimum, only in sending less.

Both this failure and the wrong-network failure occur on the blockchain before SunCrypto ever receives the transaction, which is precisely why support cannot recover them.

Step 4: Send the crypto

With the correct SunCrypto address copied and the matching network selected on the sending platform, initiate the withdrawal from that platform. Confirm three things before you press send:

1. The address matches the one shown in your SunCrypto account
2. The network matches on both platforms
3. The amount is at or above the SunCrypto minimum for that network

Transfer times vary by network and by blockchain congestion.

Step 5: Open the originator information form on SunCrypto

Once you deposit crypto to SunCrypto, you must file the originator information form for that transaction:

1. Launch the SunCrypto app and go to the Profile section
2. Tap Reports
3. Select View Crypto Deposit Withdrawal Report; this opens your full deposit history
4. Locate the originator information form filing option, highlighted in yellow
5. Tap it to open the form

Every field is mandatory. Partial submissions are not accepted, and an outstanding form on your SunCrypto history can hold up account activity.

Step 6: Complete the originator information form

What is the originator source of this deposit?

Select whether the crypto came from an exchange or a private crypto wallet.

Source Name of Deposit

Enter the name of the platform the crypto was actually sent from:

• From a global exchange like Binance, MEXC Exchange Global, or Gate.io
• From a self-custody wallet, for example, Trust Wallet or MetaMask

Name the platform the transaction was initiated from, not the platform you use most often. If you withdrew from MEXC to SunCrypto, the source name is MEXC Exchange Global.

Did the deposit come from an account/wallet that belongs to you?

Select Yes or No:

• Yes: the sending account or wallet is your own. The form is complete, and you can submit it.
• No: someone else sent the crypto. SunCrypto will take you to an additional page for the sender’s details.

Answer accurately. SunCrypto can cross-check your declaration against blockchain data and its own records.

Depositing crypto sent by someone else

If you selected No, supply the following about the sender. Each entry must match official government records exactly, not a nickname, an abbreviation, or an address that differs from the documented one.

Field	What to enter
Sender Name as per Government Records	The sender’s full legal name as it appears on official documents
Address Line as per Government Records	The sender’s residential address as officially recorded
Pincode	The area pin code for that address
Country as per Government Records	The country on the sender’s government-issued identification
Date of Birth	The sender’s date of birth per government records
National Identifier Type	Passport, driving license, tax identification number, or equivalent
National Identifier Number	The number printed on the document selected above

Collect these details from the sender before the transfer, not afterwards, so the deposit is not sitting unreported on your SunCrypto account while you chase the information. 

Why does SunCrypto ask for this information? 

The originator information form is not something SunCrypto chose to add. It is a legal requirement under India’s implementation of the FATF Travel Rule.

Government notifications issued in March and November 2023 classified Virtual Digital Asset Service Providers as Reporting Entities under the Prevention of Money Laundering Act (PMLA). That places crypto platforms under the same statutory obligations as banks and other regulated financial institutions. Supervision sits with the Financial Intelligence Unit of India (FIU-IND), which operates under the Department of Revenue in the Ministry of Finance, and which published its most recent AML and CFT guidelines for the sector on 8 January 2026.

The Travel Rule sits within those guidelines. It requires the platform to send a virtual digital asset to collect and hold information about the originator and the beneficiary and to pass that information securely to the receiving platform. In practice, this means every transfer must carry a verifiable record of who sent it and who received it.

India applies this more strictly than most countries. The FATF recommends a threshold of $1,000, below which the full information set is not required. India applies no threshold at all. Every transfer must carry the complete set of originator details regardless of value, and the requirements are identical whether the transfer is domestic or cross-border. A deposit of ₹500 is treated exactly like a deposit of ₹5,00,000.

This also explains why a deposit sent by someone else triggers a longer form. Transfers involving unhosted wallets: self-custody wallets not held at a registered service provider are classified as high risk, and originator and beneficiary data must still be collected in full. Peer-to-peer transfers carry enhanced controls for the same reason. When you declare that a deposit came from another person’s account, SunCrypto is required to capture that person’s identity to the standard the regulation sets, which is why the form asks for government-record details rather than a name and a phone number.

Worked example: depositing crypto from MEXC to SunCrypto

Say you withdraw USDT from MEXC to SunCrypto over the BEP20 network:

1. Open SunCrypto, select USDT, choose BEP20, and copy the unique address shown
2. Note the minimum quantity displayed for BEP20
3. On MEXC, initiate a USDT withdrawal, paste the SunCrypto address, and select BEP20 as the network
4. Send an amount at or above the SunCrypto minimum
5. In SunCrypto, go to Profile → Reports → View Crypto Deposit Withdrawal Report and open the yellow originator form
6. Enter: Source = Exchange, Source Name = MEXC Exchange Global, Belongs to you = Yes (assuming the MEXC account is in your own name)
7. Submit

If a family member had sent that USDT from their own MEXC account instead, you would select No at step 6 and complete the seven sender fields.

Mistakes to avoid when you deposit crypto on SunCrypto

1. Mismatched networks: Selecting BEP20 on SunCrypto and a different network on the sending platform loses the funds outright.
2. Assuming one minimum covers all networks. Check the minimum after selecting the network every time.
3. Reusing an old deposit address: SunCrypto addresses are unique per user; copy a fresh one for each deposit.
4. Naming the wrong Source: If the funds left an exchange, enter the exchange name, not a wallet name.
5. Selecting “Yes” for a third-party deposit: This is a false declaration on a regulatory form, not a way to skip a longer page.
6. Leaving the form unfilled: It is mandatory for every deposit and can delay activity on your account.

Disclaimer: Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.